# SoftBank Robotics documentation What's new in NAOqi 2.8?

# Removing NAO‘s head

## Why removing the head

You will need to remove the head of your robot if:

- your robot does not turn on,
- you want to change the head, or
- the support asked you to do so.

## Removing the head

To remove the head:

Step | Action
--- | ---
| Make sure your robot is: turned off and unplugged. Wait 60 seconds in order to be sure all electronic capacitors are depleted.
| Find the head lock buttons. To do so, run your fingers under the head: you’ll feel square lock buttons on the left and right of the neck.
| Firmly grip the head on either side of the robot’s face, and push up on the two lock buttons, making sure they are fully pressed in.
| Now lift off the head. There should be no resistance. If it is difficult, push the lock buttons up more firmly.

## Replacing the head

To replace NAO‘s head:

Step | Action
--- | ---
| Align the cross-shaped hole of the head with the cross-shaped neck.
| Push down. You should make sure that the head fully clicks in; both buttons should snap back into place.
| Without pressing either lock button, gently attempt to lift the head up to ensure a solid connection. The head should be secure. If not, repeat the process and be more careful with your alignment.

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